Refunds and Returns Policy

Effective Date: March 27, 2024

1. Eligibility for Returns:
We want you to be completely satisfied with your purchase from Rite Clik. If for any reason you are not satisfied, you may return the product within 7 days of the purchase date.

2. Conditions for Returns:

• The product must be unused, in its original packaging, and in the same condition as when you received it.
• Proof of purchase, such as a receipt or order confirmation, is required for all returns.
• Certain products may be ineligible for return due to hygiene or safety reasons, such as personal care items or consumables. Please check the product description for any specific return restrictions.

3. Initiating a Return:
To initiate a return, please contact our Customer Support team at officialriteclik@gmail.com. Provide your order number and details about the product you wish to return. Our team will guide you through the return process and provide instructions on where to send the product.

4. Return Shipping:
Customers are responsible for the cost of return shipping, except in cases where the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure the safe return of the product.

5. Inspection and Refund Process:
Once we receive the returned product, our team will inspect it to ensure it meets our return policy criteria. If approved, a refund will be issued to the original payment method within 5 business days. Please note that shipping costs are non-refundable.

6. Contact Information:
If you have any questions or concerns about our refunds and returns policy, please contact us at officialriteclik@gmail.com or visit us at Vulcanizer Bus stop, Akowonjo Road, Egbeda, Lagos.

We strive to make the returns process as easy and convenient as possible for our customers while maintaining fairness to our business. Your satisfaction is our priority, and we appreciate your understanding and cooperation.